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Logs

Its always a good starting point to check the log files.

Linux/Mac
~/.das-element/logs

Windows
%USERPROFILE%/.das-element/logs

Known issues

Issue

Solution

Error 10061 connecting to 127.0.0.1:6379. No connection could be made because the target machine actively refused it.

Your firewall is blocking the caching server.
Add redis-server to your trusted applications