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Windows
%USERPROFILE%/.das-element/logs

Known issues

Issue

OS

Solution

Everything is somehow wired

all

Try to restart the application

There is an error screen or a blank page

all

hit Ctrl+r to reload the page

Error 10061 connecting to 127.0.0.1:6379. No connection could be made because the target machine actively refused it.

all

That is a problem with the caching server.

Solution 1
the caching server is not running. Restart application.

Solution 2
the firewall is blocking the caching server. Add redis-server to your trusted applications.
There is no need for the application to access the network. It runs locally on your own computer.

[24377:0812/042355.069283:FATAL:setuid_sandbox_host.cc(158)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_das-elZOz7Kl/chrome-sandbox is owned by root and has mode 4755.

CentOS

Run the AppImage with --no-sandbox flag:

Code Block
das-element_x.x.x_lin.AppImage --no-sandbox

This issue gets currently invested (smile)

License

Communications error with license server (-17)
Connection refused at server (-111)

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