In some cases the copying task of the source media to the element elements folder might fail .
For example is the copy tasks runs into a timeout or the copy is otherwise interrupted. Here is a guide In this guide we discuss how you can copy the source files into the elements main folder after the ingest is already done.
create a new Template Mapping - e.g. called copy files from source
create two new Transcoding templates
noop - placeholder to do nothing
copy source to element - copy task to copy from source path to element main path
Please make sure to check the box: force use of source path
set noop task for main/proxy/thumbnail/filmstrip
set copy source to element as an extra task
now run the re-render task in the Gallery Element Details view
We want to run a extra task that copies files from the source location to the main element. When re-rendering a elements media the main task will not be executed. The proxies jobs will be executed before the extra task. That’s why we need to set the other proxies tasks to a noop task. Otherwise it will show an error that no transcoding task template is defined.