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In some cases the copying task of the source media to the element folder might fail.
For example is the copy tasks runs into a timeout or the copy is otherwise interrupted.

Here is a guide how you can copy the source files into the elements main folder.

  • create a new Template Mapping

  • create two new Transcoding templates

    • noop - placeholder to do nothing

    • copy source to element - copy task to copy from source path to element main path
      Please make sure to check the box: force use of source path

  • set noop task for main/proxy/thumbnail/filmstrip

  • set copy source to element as extra task

We want to run a extra task that copies files from the source location to the main element. When re-rendering a elements media the main task will not be executed. The proxies jobs will be executed before the extra task. That’s why we need to set the other proxies tasks to a noop task. Otherwise it will show an error that no transcoding task is defined.

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